SHIPPING POLICY

Last updated January 01, 2024

The ‘Shipping & Delivery Policy’ will apply to any order you place with us.

 

WHAT ARE MY SHIPPING OPTIONS

Shipping Fees & Methods:

We offer shipping at the following rates.

Shipping Method:

  1. FedEx Canada  —  Price Quoted on Product Interest Request
  2. DHL Express — Price Quoted on Product Interest Request
  3. UPS Global — Price Quoted on Product Interest Request

All times and dates given for delivery of the product are given in good faith but are estimates only.

For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery date, and deliveries will be made within 30 days after the date we accept your order. For more information, please refer to our terms..

Once your order is shipped, we will send you a tracking number. 

 

DO YOU DELIVER INTERNATIONALLY?

We offer worldwide shipping. Free shipping is not valid on international orders.

For information about the customs process, please contact your assigned Christian Henrik Butler via:

yourbutler@christianhenrik.com, additionally at:

  • Email: support@christianhenrik.com
  • Call toll-free + 1-888-990-6027

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

 

ARE THERE OTHER SHIPPING RESTRICTIONS?

Shipping in alignment with CITES regulations.

 

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason, we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information, please refer to our terms.

 

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by: